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Return and Refund Policy

Returning product to ScaleMarket is easy. Please follow the simple procedures below to return product for replacement product or for a credit to your account, at your option.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

•             Please call your ScaleMarket Customer Service Representative to obtain a Return Merchandise Authorization number (RMA) prior to returning product. Sorry, ScaleMarket cannot accept any product returns without a RMA. For all non¬warranty related returns:

o             Returns must be made within 30 days of the original invoice date.

o             All returned product must be in the original packaging and in resalable condition.

o             "Not In Catalog Items" and all products specified as "Non¬Cancelable/Non-Returnable" (NC/NR) are not returnable.

o             Return freight charge must be prepaid. C.O.D. returns cannot be accepted.

o             Office Headquarter is Miami, FL 33122 U.S.

•             Warranty related return procedures will be determined by the manufacturer's warranty policy for the applicable product. Please contact your ScaleMarket Customer Service Representative for details.